There are many reasons why you might need to ask Shutterstock for some sort of proof that you have licensed an image, video, or music track. Amazon requires that you show a proof of license whenever you list something for sale, such as a self-published eBook, that has a photograph on the cover or within the book. More commonly, copyright enforcement agencies, such as PicRights and Copytrack, may contact you on behalf of the photographer to request proof that you have properly licensed their work. Whatever the reason, Shutterstock will provide you with a license confirmation letter once you have supplied them with a few bits of information.
The most efficient way to request a license confirmation letter from Shutterstock is:
- Go to the Legal Centre hub and select Proof of License Request. This will take you to a form.
2. Fill out the form.
- Personal information (first and last name, email address); this is self explanatory
- Location of the image (i.e. from what platform you purchased the asset)
- Asset ID number (located below the image or video, which I’ve circled in red)
- Username or email associated with your account, both of which can be found under the Account Details page of your Shutterstock Customer account
- Date the asset was licensed (optional)
- Name or business that should be listed as the licensee
- Reason for the request
Once Shutterstock has this information, they will email you a license confirmation letter.